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Improving Performance Through Statistical Thinking, by Stuart J. Janis, Janice E. Shade
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The world continues to become increasingly complex and competitive, with change being driven by increasing customer demands for better products and more responsive services. Because of this competition, improvement is critical to survival and progress; often the rate of improvement determines the winners and losers. For those organizations striving to make improvement, "Improving Performance Through Statistical Thinking" presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools, this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. Concepts are integrated with basic tools, using the Memory Jogger II. In addition, case histories provide real-world examples for reader to extend their own processes, while they learn how to implement statistical thinking in their organization.
- Sales Rank: #928187 in Books
- Brand: Brand: ASQ Quality Press
- Published on: 2000-01
- Original language: English
- Number of items: 1
- Dimensions: .48" h x 5.98" w x 8.95" l, .1 pounds
- Binding: Paperback
- 171 pages
- Used Book in Good Condition
About the Author
The ASQ Statistics Division is one of the largest and most active divisions of the American Society for Quality (ASQ). It was originally founded in 1979, after being a Committee of the Chemical and Process Industries Division. The mission of the Statistics Division is to promote statistical thinking for quality and productivity improvement, to serve ASQ, business, industry, academia, and government as a resource for the effective use of statistical thinking for quality and productivity improvement.
Most helpful customer reviews
10 of 12 people found the following review helpful.
Improving Performance Through Statistical Thinking
By A Customer
This book is truly unique! It focuses on the conceptual understanding of statistical thinking - not on numbers and calculations. I am recommending this book to all the employees in our quality department because it provides the framework for quality improvement - something all quality professionals need before attempting to use any statistical methods to measure improvement. I recommend this book to any quality professional who needs a down-to-earth explanation of how statistical thinking can improve an organization's quality program.
0 of 0 people found the following review helpful.
Wonderful book, Highly Recommended
By Eight Hour Lunch
One of the best books on improving business process I've ever read. Here's one of my favorite lines:
"Without data, everyone is an expert; team discussions tend to produce more heat (anger) than light (insight and learning)."
The book does a great job of demonstrating how to identify and reduce inefficiency in your business. It was easy to understand, and didn't really require a background in statistics. You might even find that you want to incorporate the ideas on a personal level. I'll definitely be reading this one again.
0 of 0 people found the following review helpful.
Worth reading if you are in the field
By JOSEPH R BOYER
it isn't the most interesting book, but if you are in quality improvement or some kind of manager it is insightful into how you can help you area of influence. i read it on suggestion from a professor in business school and glad I did read it.
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